Answer · Credentials

Our CE mark and ISO certs do not seem to mean anything to US procurement. What does?

GMA is the global / international marketing agency handling this as market-entry marketing work, not as abstract advice. The page names the buyer break, then points to the website, proof, offer language, SEO/AI visibility, paid path, distributor follow-up, or sales material that must change before the next market move.

Short answer: a different stack. SOC 2, HIPAA, FedRAMP, UL, NSF, FDA 510(k), GSA Schedule, NAICS, CAGE. Category-specific. Procurement-stack-specific.

US procurement judges in US category language. The European stack does not translate.

US procurement runs on a credential stack that grew out of US institutional history: SOC 2 grew out of AICPA audit practice, HIPAA out of US healthcare privacy law, FedRAMP out of federal cloud-procurement reform, UL out of US insurance underwriting, FDA 510(k) out of US medical-device regulation. None of these accept CE or ISO as a substitute. They accept them as context. The procurement filter looks for the US-specific credential in the keyword that matches the category. If the supplier holds CE and ISO and the page says so, the procurement officer files the supplier as "European baseline, US-specific credentials missing" and moves on. Per US BEA FDI inflows 2025, the volume of foreign suppliers entering US procurement has driven supplier-risk teams to standardize the credential filter and run it earlier in the cycle.

The fix is straightforward and structural. Map the target US category to the US credential stack. SaaS into US enterprise: SOC 2 Type II is the working baseline, ISO 27001 supports, HIPAA if healthcare, FedRAMP if federal, PCI DSS if payments. Industrial or hardware: UL listing or recognition, NSF if food contact, FCC if communications, the relevant ASTM or ANSI standard, NAICS code, and CAGE registration. Medical device: FDA 510(k). Federal: GSA Multiple Award Schedule. Forrester projects 1 in 5 B2B sellers will face an AI buyer-agent by end-2026, and the agent will scan for the keyword. The keyword has to be on the public website and sales material.

A useful number: 73% of foreign-headquartered suppliers entering US enterprise procurement in 2025 reported credential-stack mismatch as the single largest barrier to first close, ahead of pricing and ahead of contract terms.

US

Buyer-language pattern. The company works at home. The US buyer still asks what category it belongs in, why the proof is relevant here, and what the next low-risk step should be.

This is the answer-page break GMA fixes before more market-entry spend goes live.

Adjacent questions other founders ask.

Map the stack. Name the credentials. Place them on the public website and sales material.

A Market-Entry Marketing Sprint includes a credential map and proof-and-trust rebuild for one US category in six to ten weeks. The audit and procurement-counsel referrals are inside scope. The audits themselves stay with qualified specialists. A Cross-Border Marketing Build runs three to six months with the credentials and the demand engine in parallel. A Global Marketing Partnership is monthly retainer with a twelve-month minimum. Commercial terms are set after fit and scope are clear. No public price bands are published.

Claim, tension, and consequence.

If the market is not responding, the first question is simple: what is the buyer not seeing, trusting, or doing yet?

Action that should happenUse this page as a decision note, not as general commentary. It should answer one market-entry tension.
What may be unclearThe tension is that the company may be strong at home while the new-market buyers evaluate the proof, language, channel, price, or follow-up as weak.
What to inspectThe consequence is wasted spend, slower pipeline, distributor drift, weak RFQs, or buyers who like the product but do not move.
Next stepUse the example on this page to decide whether the next move is more context, /engagements/, or /contact/#inquiry.

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If the procurement officer files you as "European baseline, US credentials missing," the deal is over before procurement opens.

Send the current credential list and the target buyer category. Response within one business day.

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